Accessible Trades
AboutGuidanceFAQsContact

Frequently asked questions

Answers to common questions

Find answers about searching for companies, understanding evidence, interpreting distances and carrying out checks before arranging work.

Last updated: 16 July 2026

On this page

  1. Using the search
  2. Understanding results
  3. Evidence and verification
  4. Locations and distances
  5. Choosing a company
  6. Funding and DFGs
  7. Sponsored content
  8. About the service

1. Using the search

How does the search work?

Choose a location, distance and type of work. Accessible Trades searches active company records whose registered-office postcode is within the selected radius and whose registered activities may match the chosen service.

Does “all home adaptation trades” include every company?

No. It searches across the home adaptation trade categories supported by Accessible Trades. It is not a search of every company registered at Companies House.

Can I search for a specific company?

Where a company-name field is available, use the legal name or a distinctive part of it alongside your location and distance. Company names can change, so confirm the company number before making contact.

Looking for guidance about adaptation types?

Our home adaptation guides explain common projects, planning considerations and questions to discuss with potential companies.

Explore home adaptation guides

2. Understanding results

Why is a company shown in my results?

A company may appear because its registered office is within the chosen distance and its SIC codes indicate a potentially relevant activity. Strong supporting evidence may also allow a company to appear in selected broad adaptation searches.

What are registered activities?

Registered activities are plain-English descriptions based on SIC codes held by Companies House. SIC codes are broad classifications and do not confirm the exact services a company currently provides.

Why are some companies listed before others?

Companies with stronger, current or undated supporting evidence are normally shown before companies matched only by registered activity and location. Distance and other secondary signals may be used within those groups.

3. Evidence and verification

What does “evidence-backed” mean?

It means reviewed public information connects the legal company with relevant adaptation work. Sources may include council records, procurement documents, Disabled Facilities Grant information, home improvement agency material, project information or company websites.

Does evidence mean a company is approved or recommended?

No. Evidence indicates that a relevant public source was found and reviewed. It does not guarantee quality, insurance, availability, safety, value for money or suitability for your project.

What is historic evidence?

Historic evidence is verified information about previous relevant work or appointment whose stated period has ended. It may remain useful as background, but it does not confirm a current council appointment or active contract.

How current is the evidence?

Evidence is reviewed when added, but public information can change. Check the source date, validity information and the original source before relying on it.

Evidence is not endorsement

Greater prominence reflects stored evidence, not a recommendation or guarantee from Accessible Trades.

4. Locations and distances

What address is used for a company?

The location comes from the registered office held by Companies House. It is an official correspondence address and may be an accountant’s office, a home address or another administrative address.

How is distance calculated?

Distance is calculated between your selected search location and the company’s registered-office postcode. It is an approximate straight-line location indicator, not a journey time or route distance.

Does a nearby registered office mean the company serves my area?

No. A nearby registered office does not prove local coverage, while a company farther away may still travel to your address. Confirm service areas and travel charges directly.

5. Choosing a company

What should I check before appointing a company?

Confirm the legal company identity, ask about comparable adaptation work, check appropriate insurance and qualifications, request written quotations and clarify payment stages, guarantees and who will carry out the work.

Does Accessible Trades check workmanship or insurance?

No. Accessible Trades does not inspect work, validate insurance, approve quotations or assess whether a company is suitable for an individual user or property.

Can Accessible Trades help if something goes wrong?

Accessible Trades is not part of the agreement between you and a company. It does not manage contracts, payments, complaints or disputes. Keep written records and seek appropriate independent advice where needed.

6. Funding and Disabled Facilities Grants

What is a Disabled Facilities Grant?

A Disabled Facilities Grant, often called a DFG, can help fund eligible adaptations for a disabled person’s home. Eligibility, assessment, available funding and application processes are managed by the relevant local authority.

Does evidence of DFG work guarantee that my council will use the company?

No. Council arrangements, frameworks and contractor lists can change. Historic DFG evidence may demonstrate previous relevant work but does not confirm current appointment or availability.

Should I begin work before a grant is approved?

Confirm the rules with your local authority before committing to work. Starting work too early may affect grant eligibility or reimbursement.

Read the home adaptation and funding guides

7. Sponsored content

How can I identify sponsored content?

Paid placements are labelled as sponsored and are kept visually separate from ordinary company results and evidence-backed ranking.

Can a company pay to become evidence-backed?

No. Sponsorship does not create supporting evidence, change evidence status or make a company a verified or recommended provider.

Does sponsorship mean Accessible Trades endorses a company?

No. Sponsored content is advertising. Carry out the same checks you would for any other company before arranging work.

8. About the service

What does Accessible Trades do?

Accessible Trades helps people discover and research potential home adaptation companies using public company information, location data and reviewed supporting evidence.

Does Accessible Trades provide or arrange building work?

No. It is not a contractor, marketplace, surveyor, care provider, grant administrator or professional adviser. It does not provide quotations, bookings or project management.

How can I report incorrect or outdated information?

Contact us with the company name, company number and the information you believe needs review. Include a reliable source where possible.

Where can I read the service limitations?

The About page explains the purpose of the service, while the Terms of Use describe its limitations and user responsibilities in more detail.

About Accessible TradesRead the Terms of UseContact us
Start a new search arrow_forward
Accessible Trades

Helping people discover companies that may support accessible home adaptations.

Company

AboutGuidanceFAQs Contact

Legal

Terms Accessibility statement PrivacyCookies

Helpful guidance

© 2026 Accessible Trades

email
cookie

Your privacy choices

Help us improve Accessible Trades

We use necessary storage to remember your choices. With your permission, we would also use Google Analytics to understand how the service is used. Analytics is off unless you accept it.

Read our cookie policy
cookie

Cookie settings

Choose how we use cookies

Necessary storage supports the service and remembers your cookie choice. Analytics is optional and can be changed at any time.

cookie

Necessary

Required to remember your privacy choice and operate the service.

Always on
verified_user

You remain in control

You can change this choice at any time using Cookie settings in the website footer.

See the cookie policy for more information.

cookie

Cookie settings

Choose how we use cookies

Necessary storage supports the service and remembers your cookie choice. Analytics is optional and can be changed at any time.

cookie

Necessary

Required to remember your privacy choice and operate the service.

Always on
verified_user

You remain in control

You can change this choice at any time using Cookie settings in the website footer.

See the cookie policy for more information.